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Reviews
Location

Products and Services

  • Recliners,
  • Sofas,
  • Sectionals,
  • Dining Tables,
  • Dining Chairs,
  • Modern Furniture,
    • Leather Recliners,
    • Accent Chairs,
    • TV Units,
    • #shoplocalonline,
  • more...
  • less...

Brands Carried

  • Stressless,
  • IMG,
  • Elite USA,
  • Kuka,
  • HTL,
  • Greenington,
    • Skovby,
    • Amisco,
    • Woodcastle,
    • Mobican,
  • more...
  • less...

Languages Spoken

  • English,
Location
1400 United Blvd, Coquitlam, BC V3K 6Y2
Useful Information

Methods of Payment:

  • Direct Debit

Ratings & Reviews - Scan Designs Furniture Ltd

How would you rate this business?
3/5
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    aviduser
    By

    Do yourself a favour and stay away from this business. Their customer care is great UNTIL you have paid for your order, after that it is all downhill. Don't expect to get all your furniture on the delivery date, and expect them to not follow up with you or keep you posted with any updates in regards to when your furniture is coming. Spend your money somewhere that appreciates your business.

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    Deminuit
    By

    Loved the service I received

    When I moved back to Vancouver I decided that my fresh start should include new furniture. I spent a LOT of time looking around different stores. Most of the places I went I found the staff were pushy (which is not my style) and followed me around the store but when I went into Scan Design the sales staff were fabulous. Not pushy at all, they didn't stalk me while I was looking around, but yet they were easy to find when I did need some help. I'm so happy with the furniture that I ended up purchasing. But what I especially love is how patient the staff were with me (I must have made 4 trips back and forth between the store and my townhouse, measuring furniture to make sure it would fit my place). Even better was the fact that the furniture was delivered by probably the most polite delivery-crew I've encountered in my life (and I've moved a lot of times). My delivery was scheduled to be between 10 AM - and Noon, and they were actually there at 9:45. The day before my furniture was to be delivered, I got a phone call to say that my dining room chairs weren't going to be included but before I could freak out and say "where are my guests going to sit for Christmas dinner" he said "we have 8 replacement chairs for you, I'm sorry that they aren't the colour you ordered. You can keep these chairs until yours arrive. When your chairs come in we'll pick up the loaners and drop off the ones you ordered." I wasn't sure what to expect, but I was so pleasantly surprised to discover that the loaner chairs were the same style that I ordered, they were just the wrong colour. And, they weren't old or used chairs, they were actually new chairs. I didn't have to pay for the loaners or the extra delivery fee. I'm still impressed by the service I received. If I ever move into a bigger house and need more furniture, I'll definitely be back to Scan Designs.

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