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The Seamless Contact Center Solution For Every Business.

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Features

Choose Aheeva for Something Better

Propel your business to new heights with Aheeva Contact Center Solution

Pre-sales Support

Installation and pre-configuration
Demos and proof of concepts
Integration and professional services

Support Services

World wide support teams
Guaranteed attention within the hour following the request
Priority 1 issues resolved within 4 hours following the first call

Self-help Portal

Self-service and self-help functions
Quick solutions for your everyday “How To” needs
Ticketing tool where to log and follow all of your tickets

Training

On-site or remote sessions for admins, supervisors and agents
In-depth certification programs for partners
Training sessions given in French, English or Spanish

Integration Services

Dedicated Integration Team
Integration with business-specific applications.
Expertise in developing, deploying, and supporting rich solutions the way you envisioned them.

Partners

We partner with the best players in the market

Together we deliver tailored solutions that focus on your very unique and specific needs to triumph in today’s economy.

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Testimonials

Aheeva assists enterprises in revitalizing their customer service operations.

Inventtis trusts the seriousness, flexibility and performance that Aheeva offers to its channels and customers. We have important cases that we were only able to successfully implement with the commitment and help of Aheeva to meet the demands of IT security and, mainly, of innovations. With Aheeva's partnership strengthened and all the support provided, Inventtis decided to increase its area of operation and in the next months we should start new projects in at least 7 countries, all due to a 100% web and multi-language platform.

Rafael Neco

CEO, Inventtis

As distributors, we consider Aheeva as a business platform that provides solutions in the market and in the cloud due to its interoperability and mobility capacity, being multichannel and robust. During these 7 years of working with the brand, we have seen how it has consolidated as a Contact Center platform, being a platform for monitoring centers, medical care centers, collection operations, among others.

We have worked with Aheva since 2008 and we have grown along with the platform, we have seen great changes in recent years, which has allowed our clients to have greater productivity and attention for their clients through its different communication channels, Aheeva It has allowed growth in the Call Center branch of different branches or sectors such as Hotels, financials, communications, etc. In conclusion, we consider the Aheeva platform as an accessible and complete tool for the operation of a Call Center.