I brought 3 different shoes in for repair on a Sunday. (yes, they are open on Sunday!) One was a sandal with broken strap, another was a leather bootie with a scrape in the toe and the third was a brand new leather bootie (never worn) that showed some flaking of the color on side. I was told he was very busy so it may be more than a week. I got a call in 3 days and I was very impressed with the work! He also repaired a tear in the bootie I forgot about and all 3 repairs cost only $21!Read more