Red Lobster is known as the foremost expert in fresh seafood. Our commitment to serving quality seafood starts long before you sit down at our restaurant. Fresh Fish, Live Lobster.
I love this place! The biscuits are awesome (and never-ending!!). I always order the steak and shrimp dinner as it is the best value steak around (I know... it's a seafood restaurant, but people should know about this steak!) The steak is always done to perfection the way I ordered it, and the one time it wasn't was actually the reason I keep coming back to this particular restaurant. I normally have my steak well done. I wasn't going to say anything, but one time it came more of a medium rare. The waiter stopped by after delivering the meal (as they always do here) to get drink refill requests and ask how everything was. He specifically asked if my steak was done to my liking, so I mentioned it wasn't well done. He immediately said he would have that taken care of, and asked for my plate to have it cooked properly. The chef himself returned in good time with a perfectly done steak, fresh potato and his apology (which I insisted was not necessary). Later the manager stopped by to see if the steak was satisfactory. It certainly was, and I let him know how much I appreciated the service. He gave me a free dessert and a coupon for my next visit! Wow! Where else do you get service like that?? Not at most other restaurants, as I can vouch for.
Took some relatives to the falls and stuff and decided to hit this up on the way back. Entire meal took 3 hours, and we weren't served anything in the first hour and half, finally got appetizers after that time and complaining to the manager AND having the hostess confirm we seated well over an hour ago. After over 2 hours for the main course, the manager finally decided to comp 2 of the kids meals. Food was ok, but certainly not worth the wait, especially after a long day walking around.
